The seller promised to deliver the product within 18 to 42 days. All products on AliExpress.com have the Returns & Refund guarantee. Any product bought through the site is protected if the items you received are not as described. The following situations are not included: 1. If the time is over, you lose AliExpress protection and will not get a refund in case something is wrong with the product or you don’t get it at all. An item you claim is not as described, but the seller can prove that it is. Fast Shipping Aliexpress’ variety means that you get a wide range of branded replicas that you can choose from. AliExpress offers 24/7 Live Chat to solve your issue. Free Shipping. If a seller wants you to send money directly to them rather than through AliExpress, do not proceed. 2. Get the perfect gift or get goodies for yourself and earn Cash Back at Rakuten on each purchase. AliExpress is a premier site for the latest deals on everything from fashion to electronics. Aliexpress protection is lost in this case. Long shipping, no tracking: Most sellers on AliExpress offer free shipping for their products. If the seller doesn't resolve the issue, you can escalate the dispute to AliExpress – its team looks into the issue and decides who's in the right. But on the buyer's end, this should happen in the instant. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) With a shipping calculator on board, it's accurate to say that the seller can calculate all the estimates in minutes. If you’re dropshipping a product from a supplier, it’s best to a little curious about … This wondrous site delivers savings all over the world with their low prices and free shipping offers. Sending money outside of AliExpress means the site will not cover you under its buyer protection policies. I ordered 7 different items from a seller and to my knowledge I would need … Steps to Contact AliExpress Live Chat Support. Aliexpress is all about reducing the cost and they do offer free shipping on most of their products. Today, I will show you the steps to contact AliExpress Live chat customer support/service team. Avoid the situation when the order is completed, but not delivered. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. It's been 60 days already and the tracking status shows that the product is still in the country of origin. Big name UK sites that cover Chinese sellers While AliExpress specialises in goods from China, several other big-name marketplaces also connect you with sellers from East Asia. Before showing you the steps, you should know that connecting with the AliExpress Chat team is not … When I tried to create a dispute, they did not let me do that before the next 16 days (Order end date). Pathetic service, never going to buy anything from Aliexpress again. The seller can either agree to extend the protection or decline your request. As a seller, the process will be to pack the parcel and handover to the AliExpress shipping center from where AliExpress takes over the assignment order. In fact, for the price you pay for a real brand, you can get 7 to 8 replicas at the same cost, from different brands. Hello, I am new to Aliexpress and disputing items. 1. AliExpress is legit, but some of its products aren't. AliExpress standard shipping Tracking The tracking facilities of the couriers provided by this service are … Never send money to a seller's bank account. Do not … I hear stories about people who have had their account banned for opening too many disputes and I'm scared to open any because of it. However, choosing this option usually means you'll have to wait more than a month for it to arrive and you won't be given an AliExpress tracking code to follow its journey.
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